E11 Helpdesk Management Solutions

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E11 Helpdesk Management Solutions is multi-platform compatible. e11 is a Helpdesk and Intelligent Mail Management System with Self Help and Knowledge Management. Features: Unlimited no. of reps and customer queries, Internal Mail/Ticket management, E mail, Forms, Self Help, Knowledge Base, Customer History, Customer database management, Address book, Mass Mailing, Promotion, Lead tracking, Built-in Sales and Service modules,Escalation, Exhaustive Reporting, Task Reassignment Auto Responder Manager,mails/tickets to right CSR/rep/employee.

Author: Www.e11online.com Price: $4,000 Version: 3.4.05 Platform(s): Unix/Linux/Windows	Rating: Total Votes: 5

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