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Diversedev's Tech Support System

Diversedev's Tech Support System is multi-platform compatible. DDTSS is a ticket-based support system. When a customer requires technical assistance, they fill out a ticket which is then routed to the most appropriate tech (there a is a formula which calculates the most appropriate tech which factors in load, on/off duty, etc). Techs have a powerful backend which allows them to view ticket queues, respond, reopen and close tickets. www.izoweb.com is a client currently using this script.

Author: Diversedev.com
Price: Free
Version: n/a
Platform(s): Unix/Linux/Windows
Rating:
Total Votes: 14

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