Polar Help Desk for .NET

Polar Help Desk for .NET is software designed for small businesses that wish to effectively reorganize their support processes. Built using robust ASP.NET technology, it features intuitive and easy to use ticketing system which improves and fastens your service support. Source code is available at request. Pricing: $249 for 10 support agents.

Key advantages

• Full source code available


• Built on a reliable and scalable
  architecture


• Easily deployed and configured


• Extremely short training period enabling seamless introduction of new support staff


• Flexible licensing and pricing models


• Simple purchasing procedure

Your benefits

• Incorporate proven Incident Management process based on ITIL and best practices procedures


• Adjust IT support resources with service delivery to achieve business effectiveness through the efficient use of information systems


• Minimize the adverse business impact of incidents through faster resolution enabled with the automated support processes


• Decrease operational support costs by leveraging incident duplications and repetitive service procedures


• Aligns incident management with your business requirements


• Communication with your customers becomes measurable


• Solve the spam problem by
  
  
  transferring
  
  your
  
  
  communication
  
  from email to service desk


• Improve customer satisfaction - the customer is being informed about each change of the incident status


• Increase support staff awareness of both customer expectations and IT service management objectives
  
  

More ASP.NET Customer Support Scripts: