Find the Host With the Most

By Jason Shpik
2005-09-20

Dealing with user complaints

Many hosts have a zero-tolerance policy with regard to spam and pornography, and don't always subject customer complaints to the proper scrutiny. As such, a customer complaint, regardless of its validity, could cause the plug to be unceremoniously pulled on your business. Find out what recourses are open to you, and if the terms are not acceptable, find another provider. Make sure your interests are protected as well as the host's.

Article Pages:
» Find the Host With the Most
» Look to the future
» Know thyself
» Demand prompt service and performance
» Security! security! security!
» You get what you pay for
» Don't commit right away
» Master your apps
» Don't be OS-tracized
» Don't make leaps of faith with your data
» Be master of your domain
» Dealing with user complaints
» Check references
» Read their diary
» Listen to other Webmasters
» Accolades are meaningless
» Read the fine print