From Data Discovery to Business Insight: Three Steps to Deriving Business Value Hidden in your Data

From Data Discovery to Business Insight: Three Steps to Deriving Business Value Hidden in your Data
Thursday, 16th April 2009

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Best-in-Class companies are experiencing 4x higher customer satisfaction rates versus all others.
Best-in-Class companies are experiencing an average of 20% gain in employee productivity, compared to a 5% decline among Laggards.
Best-in-Class companies are 2x as likely to have self-service capabilities of greater than 85% for data discovery.

In an uncertain economy, conducting 'business as usual' is not an option. Despite customer loyalty, long-term business commitments are less likely, with a 'wait-and-see' business approach prevailing. Meanwhile, as business decreases, companies are forced to look inward and find opportunities for increasing process and organizational efficiencies. The importance of utilizing corporate data effectively and more efficiently has become a critical strategy among companies seeking to find new opportunities and strengthen existing customer relationships.

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