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A New Service-Oriented Architecture (SOA) Maturity Model
Tuesday, 30th November 1999
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A New Service-Oriented Architecture (SOA) Maturity Model
Today, many organizations face the challenge of figuring out how to obtain the benefits of SOA, how to justify the required investments, to learn where to begin, and how to define a vision that will unite efforts to achieve its benefits.

The solution presented in this paper is an SOA Maturity Model (SOA MM). Linking business and technical perspectives, it demonstrates the increasingly positive organizational impact achieved through progressive levels of SOA adoption.

The SOA MM derives from three key inspirations:
  • The successes of the Capability Maturity Model. (CMM) and newer CMM Integration (CMMISM)2 from the Software Engineering Institute (SEI) in providing a common framework for defining and assessing process improvement in software and other engineering endeavors.
  • Papers such as those by Randy Heffner of Forrester Research showing the various successful paths taken by companies introducing SOA.
  • The success of our customers in the deployment of SOA projects.
By putting SOA into a framework similar to the Capability Maturity Model, we can show the goals, characteristics, and prerequisites of SOA and its business impact through progressive levels of adoption.

The SOA MM includes goals, characterization of the scope and business benefits of each level, the important industry standards, key practices, and critical success factors, both technological and organizational. The SOA MM thus provides guidance to set SOA vision and a benchmark to measure progress.

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