Best Practices for IM Archiving and Compliance
Wednesday, 20th December 2006
Published by:  IM continues to be the fastest growing communications medium of all time growing at over 200% in the enterprise. Many organizations have adopted IM as a core component of their messaging infrastructure with upwards of 85% of all organizations citing IM use. As IM usage spreads within organizations, the need for the enforcement of corporate policies has increased. Spurred by government regulations, enterprises are coming to consider IM in much the same way as they consider email and are issuing policy statements, deploying management infrastructure and implementing enforcement processes to round out compliance with their communications policies. This white paper provides an overview of what Symantec believes to be best practices in managing IM as a record of business. These recommendations have been formulated from Symantec's experience and the experiences of its enterprise customers with regard to how IM should be managed. |
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