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Help Desk Management Software as Easy as.....Point, Click, Done!
Friday, 12th September 2008
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Helpdesk software doesn't have to be complicated or expensive to be powerful! Noted for its outstanding feature to price ratio, BridgeTrak has been helping IT and support professionals provide fast, reliable support for over 10 years. This intuitive, highly customizable help desk system is available for both Windows and Web platforms.

Download a Free 30 day trial! See for yourself how BridgeTrak is an effective solution for both internal or external focused support desks.

BridgeTrak delivers the functionality most requested by industry professionals. You'll notice how easy to customize and flexible BridgeTrak is compared to other products on the market. Track the information important to your specific organization and industry. Fast and flexible data queries, dashboard views, and reporting tools keep you on top of your issues.

Other features and tools available in BridgeTrak include:
  • Automatic Issue Escalation & Workflow
  • Knowledgebase (for both Internal / External Use)
  • Skills Based Issue Assignment
  • Turn Emails Into Issues / Send response emails Including auto-response messages
  • Custom Fields / Required Fields
  • Customizable Screen Views
  • Active Directory Integration
  • Web-Based Customer Self Help Portal
Meet your support demands head-on both today and tomorrow! Tiered licensing and optional modules make BridgeTrak expandable to the needs of your growing organization. BridgeTrak is available from award winning software provider, ScriptLogic Corporation.


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